Tutorial on How to Make an Appointment

Cliniko Booking System

Click any 'book now' or 'make an appointment' button on the Bankside Therapy website to be directed to Cliniko, an external booking software. There you will be greeted with a welcome message which you may dismiss and a list of available services and prices.

Select Your Service

All Services listed have their price and duration. There is also a 'more info' button that will drop down a description of the service. Please read through these descriptions to find the most appropriate service for you. When you're ready, click the 'select' button.

Select Your Date & Time

After selecting your service you will be taken to the calendar. There is a key to help you identify available slots. Select the date you wish to attend and a range of time slots will appear. Select a time slot that works for you.

Appointment information

You will be asked to fill out key information for your booking. This will consist of name, address, date of birth as well as contact details. This information is very important so that your clinician can get in touch with you regarding further information on your booking or to send resources to you after your appointment.

Extra Info

If you would like to share any extra information with your clinician you can let them know in the 'comments' section. Some important information may be Groupon voucher security codes or health insurance claim numbers and authorisation codes. Once all your information is completed you may press the 'complete booking' button

Booking Confirmed

After pressing 'booking confirmed' your appointment will be submitted into the clinicians diary. You can see a summary of your appointment with your service, practitioner and time. You may link your appointment with your personal or work calendar as well.